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Consultation Portal

Information and emergency numbers

General Office Enquiries
21 Pitt Street
Private Bag 92-012
Auckland 1142

View a map of our Pitt St office

Phone:

09 366 2000 or 0800 80 60 40 for Auckland Region callers outside the Auckland toll free calling area. 

If you know the extension number you require enter it or choose an option from the list below:

  • press 1 for environmental, consents, pollution and general information
  • press 2 for reservations and information on our Regional Parks
  • press 3 for current rates enquiries
  • press 0 for the operator
Facsimile: 09 366 2155
Email:

Please click here to email us via our contact form.

Hours:
  • environment, consents, pollution and general information: Monday - Friday 8am - 5pm
  • reservations and information on our Regional Parks: Monday - Saturday 7am - 8pm, Sunday and Public Holidays 8pm-6:30pm (except for Christmas Day)
  • current rates enquiries: Monday - Friday 8am - 5 pm
  • operator: Monday - Friday 8am - 5pm

Regional rates

Phone: 09 366 2000, option "3"  
Email: rates@arc.govt.nz